Commence Corporation is a leading provider of Customer Relationship Management software. The company’s products have been sold under private label by IBM, Lucent Technologies, Compaq Computer and other third party solutions providers. Commence supports thousands of customers through a worldwide distribution network, with outlets in North and South America, Europe and Asia.
Commence [...]
Commence Corporation has announced that David Valentino has joined the company as Business Development Manager. Valentino is a software industry veteran who brings more than 20 years of managerial and third party channel experience to the firm. He has held managerial positions at fortune 500 software companies such as Lotus Corporation, Novell, Digital Research [...]
With up to 10 years of continued process improvements on the plant floor, and in back office and distribution operations, manufacturers have finally arrived at the front door of customer relationship management (CRM). Many senior manufacturing engineering and operations executives are strongly resistant and assert that lean CRM is the final frontier in the lean [...]
Achieving bottom-line benefits from the implementation of many of the CRM technology solutions that provide “electronic” connections and profound data analysis and reporting capabilities is only part of the quality equation. There are systematic processes designed to achieve significant CRM benefits including:
Planning and executing organizational and value-stream process improvements, particularly those issues affecting staff, culture [...]
Selecting the right CRM solution for your business can be a daunting exercise. There are plenty of options and a myriad of consultants eager to offer their advice, but no one has found the magic formula that will ensure your success. The continued growth of this industry sector has attracted some the most prominent [...]
Like so many industries before it, CRM is evolving into the age of specialization. Customers can take advantage of this by redirecting their focus away from technology and brand recognition to those companies and products that simply serve their industry better than anyone else. Several existing companies such as Pivotal, Onyx and [...]
The introduction of software as a service, (SaaS) pioneered by companies like SalesForce.com, NetSuite, and RightNow Technologies has inspired more businesses to move forward with CRM. This new deployment model has proven to reduce the initial cost of hardware and software acquisition and alleviate the lengthy implementation cycles that have plagued the CRM industry [...]
Larry Caretsky is the CEO or Commence Corporation (www.commence.com) a provider of CRM solutions for the Manufacturing, Distribution and Construction sector. Caretsky has authored several white papers including Six Points to Consider, Getting Back to Basics, CRM an Executive Perspective and Practices That Pay, a book that describes how to Leverage Information to Achieve [...]
The introduction of software as a service, (SaaS) pioneered by companies like SalesForce.com, NetSuite, and RightNow Technologies has inspired more businesses to move forward with CRM. This new deployment model has proven to reduce the initial cost of hardware and software acquisition and alleviate the lengthy implementation cycles that have plagued the CRM industry [...]
Commence Corporation, (www.commence.com), a leading provider of Customer Relationship Management (CRM) software has announced a unique pricing program targeted at small to mid-size businesses. Unlike traditional hosted CRM solutions that charge a monthly fee for each user, Commence is offering a small – midsize business site license program that will enable customers to add [...]
